Contact information

We believe in staying connected. Whether you have a question, an issue with your order, or simply want to chat with us, we’re here to help.


How to Reach Us

You can contact Han’ni AFI DESIGNS through the following channels:

Email:
haani@hanniafidesigns.co.nz
We aim to respond to all messages within 1–2 business days.

Instagram:
@Fyabender_Ha'ani
Feel free to message us directly through DMs. Especially if you want to share photos or get quick updates.


Support Hours

We respond to all messages during the following times:
Monday - Sunday: 9:00am – 5:00pm (NZST

If you contact us outside these hours, we’ll reply as soon as possible on the next business day.


Order Inquiries

Please include the following when contacting us about an order:

  • Your full name

  • Order number

  • Photos (if there’s an issue)

  • A brief description of the question or problem

This helps us assist you quickly and effectively.


Scams & Fake Pages

We only operate under official pages and emails listed here. If you receive suspicious messages or emails claiming to be Han’ni AFI DESIGNS, please report them to us immediately.


Feedback & Custom Requests

Got a cool idea? Want a custom necklace? We’d love to hear from you! Just send us a message and we’ll see what we can do.

Business Location

Han’ni AFI DESIGNS is based in WEST AUCKLAND, New Zealand. We proudly ship nationwide. While we don’t have a physical storefront (yet!), but you can find us at Manuia Creations located at the Mangere Town Center.